Shipping & Return

Shipping

• The shipping fee will be the responsibility of the customer. 
• We aim to dispatch your items promptly, but please anticipate a standard shipping time frame of 7 to 14 business days.

Shipping Fees

• NL Standard €4.95
  
• NL Express €6.95
• Europe Zone 1 €14.95
• Europe Zone 2 €14.95
• Europe Zone 3 €14.95
• Worldwide €49.95

Refund Policy

Due to our commitment to swift processing and shipping, please note that orders cannot be modified after payment is finalized. Additionally, in compliance with hygiene regulations, we regret to inform you that refunds are not available for purchases of our hair extensions.

Important

Please be aware that we do not provide any warranties or guarantees. If you inadvertently damage your products we cannot accept liability and will not facilitate refunds or exchanges. We strongly encourage you to review our aftercare section, which offers guidance on properly maintaining your hair extensions. Any use of chemicals or hair products, whether by you or others, is beyond our control. It is essential to perform a patch test with all hair products to avoid potential damage. Additionally, we assume no responsibility for any harm resulting from excessive bleaching or hair dye usage. We recommend seeking professional assistance when coloring your hair extensions.